Questions? Call us toll free 1-866-840-4400
Fax (360) 350-6307

Customer Service

Shipping & Delivery
Orders placed before 2:00 pm Pacific are shipped same day.  USPS Priority Mail is 2-3 days for delivery.  UPS Ground is usually 7 days.  International delivery times vary.  First Class International (Flat Rate) is not trackable.  
Privacy & Security
We do not keep your credit card on file from online transactions.  We do not share your information with anyone.  You will only receive emails from us if you sign up for our Newsletter.
Returns & Replacements
If you have a problem with your magnets or if you need a different size/shape, please contact us about exchanging your order.  Most returns are not a problem provided the magnets have not been damaged.
Ordering
If you have any problems ordering from our website, please contact us at 1-866-840-4400 and we will gladly take your order over the phone.
Payment, Pricing & Promotions
We can accept Visa, Master Card, American Express, Paypal, Check, Money Order, and Bitcoin.  If you are a purchasing agent seeking terms, please email us: magnets@gaussboys.com.